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Efficient Blogging with Windows Live Writer


Windows Live Writer blog editing software is available for Windows Vista and XP only but you may run Writer on a Mac as well via VMWare Fusion. Let's learn how to be more efficient with Live Writer. They say the best things in life are free and...
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Conventional wisdom on CRM requirements doesn't wo


The final major flaw with the functionality led approach to CRM requirements gathering is the Rumsfeldian notion of the unknown unknowns. Users, who invariably haven’t used CRM technology before, are expected to articulate a complete vision of what...
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Support Multiple Cookies in Header


salesforce's wsdl generated apex classes seem to not have access to more than 1 cookie in an HTTP header. Please fix this. I am using apex classes generated by the wsdl2apex functionality in salesforce, to integrate with a web service. This...
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Touring with Salesforce.com and Google


What an exciting week between Google and Salesforce! Let's recap with our perspective on Monday’s announcement event, and Wednesday’s Tour de Force marketing stop in New York City. A few overall...
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Yay, PayCycle!


Ever wondered where your paycheck comes from? I mean, actually comes from? How it’s calculated and tracked? Printed? Deposited? How taxes are paid on it? Chances are, there’s a hardworking soul in your organization who tangles with payroll software...
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May the Force.com Be with You


There has been no lack of stories about Force.com , the new platform-as-a-service offering that Salesforce.com announced in 2007 and has been building on ever since. One analyst last week even went so far as to call Force.com a direct challenge...
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