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Fully Managed CRM


I've been reading CRM RFP responses for much of the week and I've seen a number of references to fully managed systems™. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of...
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Build a Web Page Monitor with Google Docs


Learn how to monitor web pages using Google Docs. This is useful if you want to watch shopping sites like ebay or Amazon for any changes in the product price. RSS feeds have completely changed the way we consume information on the web. You no longer...
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IBM's starting to get SaaSy


I had a great meeting this morning with the folks running the SaaS initiatives at IBM. They've put one of their very smart and connected people, Sean Poulley, in charge of their internal SaaS initiatives - he's a very experienced exec and business...
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Aurora: Making The Movie


When we set out to make Aurora we thought, “This can’t be that hard. We’ve made concept videos before.” But the complexity and ambiguous nature of the production process caught us by surprise, challenging us far beyond our expectations. From a...
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Avoiding Middle Management


Jason Kottke wrote a post earlier this week on solutions for avoiding middle management, and he made reference to Adaptive Path’s advocacy program. Some folks emailed me directly for more information, so I thought I’d share a bit more about how the...
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The Best Website Monitoring Services


Website Monitoring Services continuously monitor your websites for downtime and send email alerts as soon as your web server goes down or becomes slow and inaccessible. I recently did a small experiment to evaluate the reliability and response time...
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